Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tieraj8180@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tieraj8180@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 BRAND RENAISSANCE 

For the founder who has built something meaningful but knows there's more potential waiting to be discovered.

Brand Renaissance is about rediscovering what makes your business unique, understanding the people you want to reach, and developing a brand experience that reflects where you're headed next. Through research, strategy, and creative direction, I help bring clarity and intention to the way your brand connects with its audience.

Start Your Renaissance

 You've built the business. Now let's build the brand. 

You've put time, energy, and creativity into building your business, but somewhere along the way, your brand may have stopped reflecting the vision you started with. Maybe your audience has changed, your business has evolved, or you're simply ready for something that feels more aligned with where you're headed.

Brand Renaissance was created for women entrepreneurs who aren't starting over, but are ready to approach their businesses with a fresh perspective. Whether you're struggling with inconsistent branding, unclear messaging, or connecting with your ideal customers, the goal is to uncover what's working, identify opportunities for improvement, and create a stronger foundation for your next chapter.

The Brand Edit 

  •  Brand Audit 

    A closer look at your brand's identity, messaging, digital presence, and customer experience to identify opportunities for improvement.

  •  Brand Strategy 

    Developing a clearer understanding of your audience, positioning, and messaging to create a more intentional brand direction.

  •  Customer Journey 

    Exploring how customers discover, interact with, and experience your brand to uncover opportunities for stronger connections.

 Behind the Renaissance 


Every brand has a story, but creating a meaningful experience takes more than great visuals. My approach combines research, strategy, and creative thinking to understand where your brand is today, identify where it could go, and develop a thoughtful direction for its next chapter.

01  Discovery 

We start with a conversation about your business, goals, challenges, and the vision you have for your brand.

02  Research & Audit 

I review your current branding, audience, competitors, and customer touchpoints to identify strengths and opportunities.

03  Strategy 

We establish a clearer direction for your positioning, messaging, and overall brand experience.

04  Creative Direction 

I translate the strategy into recommendations for your brand's visual identity, content, and customer experience.

05  Your Next Move

You walk away with a clearer understanding of your brand and actionable recommendations to guide your next steps.

 LET'S MAKE IT HAPPEN 

You've already done the work of building your business. Now it's time to make sure your brand reflects everything you've created and where you want to go next. Whether you're looking for clarity, a fresh perspective, or a more intentional brand strategy, I'd love to learn about your vision and explore how we can bring your next chapter to life.

 Tell Me About Your Brand